Have had many damaged packages from FedEx, but ONLY from the FedEx Ground people. As I understand it, the FedEx Express folks are full-time employees with benefits and all, while the FedEx Ground folks are more like contract labor? Maybe that was just during Christmas time. In any case, the two are run independently. FedEx Express has been great.
Just got a package today that disappointed us. UPS delivered. Somewhere along the route, someone dropped the box. Box came open. Two large cans of apples were in there; now one can is badly dented. They taped both cans together to keep them from rolling around so much, but now when the tape comes off, so will the labels. And finally, the box was taped back together quite haphazardly. I'm going to call about the damaged can, as a can opener won't work on wither end of the one can. Am sure it'll get fixed without problem. ...Normally, no problems at all from UPS.
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