Well they certainly aren't getting USPS, UPS, or Fedex to ship the item for free!
The cost of shipping is figured into the price of the item. It's really that simple. If you only charged $20 for the grille, and $58 for the shipping, you are no different than the guy who wants $80 for the grille and offers free shipping!
They figure shipping to the farthest-flung location, then hope someone closer buys it so they can pocket the difference. THAT is how free shipping works.
What's wrong with the system is, the general public eats it up! Most people are not savvy enough to realize they're paying up front; they only see the word FREE, and think they're getting a deal.
If you can't afford to charge $38 while paying $58 for shipping, you never should have advertised the item that way. Odds are the only reason the person is buying it from you is because they realize you're eating the shipping and they're getting a GREAT deal. Honor the deal and consider it a lesson learned.
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Today's Featured Article - Hydraulics - Cylinder Anatomy - by Curtis von Fange. Let’s make one more addition to our series on hydraulics. I’ve noticed a few questions in the comment section that could pertain to hydraulic cylinders so I thought we could take a short look at this real workhorse of the circuit. Cylinders are the reason for the hydraulic circuit. They take the fluid power delivered from the pump and magically change it into mechanical power. There are many types of cylinders that one might run across on a farm scenario. Each one could take a chapter in
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