Originally we had both DSL and landline, so that will explain why we have 45VDC now that we don't have landline anymore.
Before I found the sidekick, Resetting the modem didn't always correct the issue. When we were lucky to get someone to answer the phone, they said reset modem which didn't work. They would run tests and said Gee there is something wrong. Never said What, just we'll send a tech. Days later when tech shows up, problem has gone way.
If we have a short in wire someplace, how would resetting the modem with sidekick fix the problem and give us a faster speed?
I have done stress test with modem unplugged. Stress is around 10. I measured AC and DC voltages Tip to ground, Ring to ground, nothing. Tip to ring no ACV just DCV.
I've also plugged in old landline phone, get busy signal and digital signal when modem was working.
It will be interesting to see if there is ever an occasion when sidekick can't reset modem. There have been occasions resetting modem with on/off switch doesn't work.
When things are working well, We can use two laptops at same time, no issue. Stream movies from Amazon or Netflix without stopping to load. Even use a laptop and stream.
This is an intermittent problem, which before sidekick has been a big kick in the butt.
I'll keep you posted. Someday I may get lucky and find the problem. Many thanks.
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