It may be illegal, but it's not a crime where you're going to call the police and have the salesman hauled off in handcuffs to jail, where he will sit for months on the taxpayer's dime waiting for trial like some murderer, rapist, drug dealer, or pedophile.
I *think* the proper procedure is to report the incident to the attorney general's office, but you need it to be documented or else it's just a "he said she said" matter which will not hold up in court. If and when the attorney general sees a regular pattern of illegal activity, then they will bring charges against the dealership.
You have no personal recourse because you did not suffer any damages other than the cost of the phone call.
Apparently there are still FOOLS in this world who will fall for a simple bait and switch? It baffles me that there are salesmen out there with the ball$ to even try it in this day and age. If for no other reason than the risk of being recorded and dropped on social media to become the next national pariah by viral video.
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