Posted by Determined on October 20, 2019 at 07:45:38 from (216.130.212.201):
In Reply to: Oil Change posted by John in La on October 19, 2019 at 11:24:38:
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Back when I had the shop I did not offer a cheap oil change, typical vehicle it would cost you an hour labor plus materials.
For this you got your oil and filter changed, a proper grease job, your brakes, tires, front end, belts, lights etc checked, fluids topped up as required and a general inspection of the vehicle done by a licensed mechanic who was not getting a commission if he upsold you on something your vehicle did not really need.
Good luck getting that in 10 minutes for $29.99
Was always busy and in most cases if something was found to be in need of repair or replacement you were advised of it and it was your choice to fix it yourself, take it elsewhere or book an appointment to bring it back to have the repairs done.
As far as bringing in your own parts goes I had one customer who brought in his truck to have the u-joints he bought installed.
Truck was up on the hoist, tech pulled off the driveshaft and removed the old u-joints then realized the u-joints the customer had brought were the wrong ones.
Customer asked me what we were going to do, I told him I don't really care what you do, as long as your truck is on the hoist tying up a mechanic the clock is running at shop rate, I then walked off into the office to order the right parts but didn't tell him.
By the time I came back into the shop he was having a fit trying to borrow a vehicle or find someone who could come pick him up to get the right parts.
I told him to calm down and have a coffee the parts will be here in about 20 minutes.
Parts arrived, we installed them and just charged him the normal rate for the job.
He continued to be a good customer for many years after that and always had us supply the parts his truck needed.
As far as the original question goes, being that I maintain a half a dozen of my own tractors, a few heavy trucks and numerous smaller engine driven items that would not be practical to drive or take to town I do all of the servicing on our personal vehicles as well.
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