Re: TSC ?

Posted by paul on August 12, 2020 at 20:51:24 from (76.77.197.114):

In Reply to: Re: TSC ? posted by c.oawright on August 12, 2020 at 19:11:26:

I understand you.

The problem is the seasonal nature and the all or nothing of many farming supplies.

They seal their own fate when they limit the supply to 5 of something because some computer determined they only sold 5 last month.....

When it’s an item I need 20 of..... well if you have 5 on the shelf why bother picking them up. So I buy none. I need to find 20 someplace 5 doesn’t help at all.

Next fella does the same.

And the same for the next customer.

And so you sold zero this month, and the computer says don’t stock any, you didn’t sell any. When actually you could have sold 60 of them, if they were actually
available.

The computer algorithm lies to you, in some cases.

But I do understand you, and I get it, it is very hard to manage costs and shelf space with such huge sales swings and the seasonal nature of most farming activities.

It’s frustrating for both sides.

That doesn’t excuse the store that had the steering wheel but didn’t find it or help the customer find it until the official order came through. That’s on them, and
disappointing from the customers side of things.

But, at least TSC is doing as well as John Deere, I have had very similar experience where the JD parts guy couldn’t find what I needed, didn’t even think JD ever made
it: it was Ipoh the shelf behind his head.

Paul

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