Posted by coonie minnie on September 24, 2020 at 05:06:58 from (65.31.173.114):
I know there are several people on here with Kubota items, and I need to ask, how do you get parts? And how long does it take?
I purchased a Kubota skid steer (new) this spring... and it has been back to the dealer 3 times now for warranty work. I've used it less than 250 hours total. I have a fleet of four skid loaders, and I will tell you all brands have issues.
But the big problem is that in a 3 cases, it has taken the dealer multiple weeks to get parts. Currently the loader is waiting for a new traction motor, as the internal parking brake in mine failed. The loader has been at the dealer since September 3rd, and they informed me yesterday the motor is backordered and it missed its arrival date, and they have no clue when it will arrive.
Most gets blamed on Kubota's parts distribution system, and a move to a new warehouse last year that was never completed correctly.
Anyone else have similar experiences???
I've been provided with a loaner loader each time (and not charged, yet anyway) but this is getting old. This isn't what I signed up for!
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