Many years ago, I was working in an independent shop and a customer with a Chevy S10 came in wanting the coolant flushed. I did that, no problem. He then came back afterwards saying that he had no heat, and that I had done something to his truck because "I had heat before you did worked on it." With my hands, I followed the trail of heat by grabbing the heater hoses and they were both cold. I unhooked them from the heater core, cut about a foot length of heater hose from the new box of heater hose that we had on the shelf and backflushed his heater core. There was all kinds of junk and solids that came out of the heater core. Because the customer was looking over my shoulder the whole time, I just casually ask him "Are you sure you had heat before?" He didn't say a word. I connected the old heater hoses back to the heater core, refilled the radiator, made sure he had good heat (he now did), charged him accordingly, and sent him on his way. The worst part of this was that my tightwad boss saw the one foot of heater hose that I had cut (I needed that so that the old junk and coolant wouldn't get the engine and compartment wet with coolant) and chewed me out for using a new piece "that couldn't ever be sold". I asked him how he would have done it and all I heard was crickets. I didn't stay there too long after that.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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