Posted by Brendon-KS on January 12, 2021 at 09:54:15 from (206.225.246.20):
In Reply to: After market parts? posted by tractorcedric on January 12, 2021 at 07:43:26:
When dealing with out-of-production machines the definition of "OEM parts" gets a little vague. Any kind of manufactured parts like weldments, castings, sheetmetal parts, etc are farmed out to job shops as soon as the machine is no longer being built down the production line and the production inventory is consumed. An OEM will not tie up production line resources and maintain tooling for obsolete parts - it is far more cost-effective to offload this kind of work to shops who specialize in this kind of low-volume work. For purchased components like switches, wire harnesses, hydraulic hoses/fittings, etc most engineering drawings either specify a number of acceptable vendors or have a note like "or equivalent" that allows the purchasing department to buy from anywhere as long as the part matches the print specifications. So, in many cases there's no guarantee that the replacement part you buy from the dealer is the same brand as the failed part that you removed from your machine. As others indicated it is very possible it will be the same exact part that you could have bought on eBay or Amazon with the only difference being that it came wrapped in the OEM's packaging. Service parts are a huge money-maker for all OEM's since both the OEM's parts department as well as the dealership apply their own substantial markups. However, not all of the markup is pure profit since it costs a lot of money to maintain warehouses full of tens of thousands of individual part numbers with relatively little volume and a slow turnover. It might be that a switch (for example) is sold in large quantities to other companies but you don't get the benefit of that when you buy it from your local dealer - the switch you bought has maybe been setting in the OEM's parts warehouse for two years because that company doesn't move very many. Suppliers typically have a minimum buy quantity so maybe the parts department had to purchase 100 pieces which will last them three years and when you buy the switch from them you help pay for the carrying cost. This is just an example but based on my experience with seeing how the system works from the inside perspective it is very realistic.
Cost aside, there are obviously some advantages to buying parts from a dealership over ordering off the internet. If a part from Amazon fails in the first week of use you probably don't have much recourse but if bought from the dealer there is likely some room for negotiation on a replacement. Also, if the dealer orders a part for you and it isn't the right one it is a much simpler process of getting things made right than having to return something yourself to an on-line supplier for credit or exchange.
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