Posted by Jeremy in DE on February 18, 2021 at 11:37:51 from (160.72.33.41):
In Reply to: re-stocking fee scam posted by littlefarmer on February 18, 2021 at 06:58:38:
Personally, I have no problem with modest restocking fees provided the company delivered the part I ordered. If I order wrong or change my mind they shouldn't get stuck with the cost of my mistake.
However, if the part I get isn't what I ordered, or it didn't come as advertised, I think they should eat all shipping and waive the restocking fee. Why should I pay for their mistake?
I ordered a part from a company. It came. It didn't thread into the mating part on my tractor. I called. "No, the threads don't match the original threads on your tractor. But you can buy the mating part, too, and then it will work fine."
They charged me a 20% restocking fee. That one bugged me, I'll admit. Had they said "must buy as set with part #____" then it would have been fine. They didn't. Oh, well, life goes on.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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