Sorry but if that's exemplary of the equipment you run you are NOT a "valuable customer."
How old is that baler? 40 years? 50? They're not making money off you. Not even if you bought that $400 PTO shaft. Reality is you are a nuisance, a pest.
How many of those PTO shafts do you think they sell in a year? They were going to sell one, until you decided it was too expensive. That's across the WHOLE Deere network. I would place a hefty wager that nobody else in the whole of North America went to a Deere dealer looking for that shaft.
Parts don't sit on the shelf for free. Every year new equipment comes out, so more parts to stock. Gotta expand the warehouse every year. There is a year-over-year cost to having that part sitting on the shelf, and like everything else right now, it's not getting any cheaper.
What you're paying for is the 40 years' worth of shelf space and the convenience that the original dealer can still supply the part.
I'm not coming down on Deere's side here, I just laying down some truth. People think it's price gouging, or Deere being mean. Its just the cost of doing business.
I'm glad you found an alternative. That would allow Deere to stop stocking these parts and cut their cost so maybe they don't have to charge so much for the parts they do supply.
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