Posted by Jeff in ND on April 19, 2023 at 14:27:55 from (184.99.179.242):
In Reply to: Rock Auto question posted by Leroy on April 18, 2023 at 11:17:17:
I've ordered stuff from them off and on for years. No issues really with the parts I got.
BUT, the last 2 times I ordered there were shipping issues. First case ordered some stuff and the tracking seemed to stall out mid trip. I made the mistake at that time of not filing a issue quick enough and was out the $$ and no parts.
Another order a few months later and seemed like the same thing happened. This time filed a issue and a new shipment was sent that I did get OK.
I am not sure it would be fair to blame RA as seems like a shipper problem. The first shipment that "stalled" I eventually got a couple of the items from it in a box w/o RA markings or label and I am guessing the original shipment was all in one box that got broke open and scattered and all they could ID and send on were 2 small items from the larger order. Dunno.
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