Re: Re: Re: Vendors at auctions/shows

Posted by Allen on April 04, 2002 at 13:52:04 from (207.44.55.181):

In Reply to: Re: Re: Vendors at auctions/shows posted by big fred on April 04, 2002 at 11:20:51:

Sir, you didn't offend me. All I ask is that you remember vendors are people too.

One thing to consider is that most vendors aren't making a killing. Most could make a LOT more money working for someone else. Yes, some ARE truly lousy salesmen, but ended up doing it because they believe in the product.

Have I ever snarled at a "customer"? Unfortunately, yes. I always regretted it later, but some people can get my Irish up easier than others. I usually try to turn the situation around, sometimes it works, often it doesn't.
Example: I once had a fellow come up, point to an item I had priced at $215 (wholesale $165, sugg retail $245) and snarl, "I can get THOSE for $100!!!". I reached into my cashbox, pulled out my checkbook and pen, and replied as cheerfully as I could muster "Oh good! I'll take three!" ... He looked confused for a second, then went off in my face, cussing spitting, calling me names...After a minute or so of that, I roared back. I suppose I shouldn't have, but I did, and worse yet, it felt GOOD. And yes, I probably lost some other customers who heard the ruckus but didn't know what it was about.

Having been on both sides of the exchange, the only kind of vendors that I have no patience for are what I call "vultures". Those guys who pick over estates, and don't pay the widows a fair value. Some of them will even offer to haul all the dead husband's "junk" away for free. (Not all fellows who buy estates are "vultures", but even one vulture at a show is entirely too many)

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