Re: Re: People who back out of deals!!!!!!

Posted by Jim.UT on December 27, 2002 at 15:54:57 from (64.122.18.247):

In Reply to: Re: People who back out of deals!!!!!! posted by Jonathan on December 27, 2002 at 13:27:04:

Amen! At the very least, there needs to be an understanding that the down payment is non-refundable.

I sold cars for a couple of years (I repented) and that was standard whenever someone wanted to put $100 on a $15,000 car to "hold" it for a week. We usually said yes, but carefully explained that the $100 was NOT refundable under any circumstances. We would go on to explain that until the deal was finished, the car would be in the back and not available to sell. If he (the customer) should back out we (the dealership) had lost opportunities to sell the care to someone else. Plus it wasn't fair for me to deprive all the other sales people of a chance to sell the car to one of their customers and thereby earn a living unless the dealership was going to get at least something out of it. It turned away a lot of pretenders and made some others firm up and finish the deal.

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