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Re: Re: Re: OT-got screw at muffler shop need adv
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Posted by Mike (WA) on August 25, 2003 at 18:15:13 from (209.213.155.126):
In Reply to: Re: Re: OT-got screw at muffler shop need advice posted by paul on August 25, 2003 at 09:56:12:
I think Paul is on the right track. You don't have any legal leverage here, because the Mrs. authorized the work. However, you should have a very frank discussion with the owner of the shop. "We're all adults here- and we all know what a K & N filter is. That is, we all know except my dear wife. The fact that you scraped off a 'do not remove' sticker proves that you knew you were taking advantage of her. Now, Mr. shop owner, I strongly suggest you find out what happened to my K & N filter, and arrange to have it returned it to me. If you cannot find it, you should consider purchasing another one and making believe it was the one you removed. Otherwise, I will be corresponding with the Better Business Bureau, the Attorney General's Office, whoever administers your business license, and Small Claims Court. The days when you can blithely take advantage of those who are not mechanically sophisticated is over, pal, and I suggest you make things right." Check to see if the laws in your state require a service person to retain parts he replaces before you talk to him.
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