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Re: Yankees and buying parts....
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Posted by NEsota on December 08, 2005 at 21:42:37 from (208.50.216.253):
In Reply to: Yankees and buying parts.... posted by NC Wayne on December 08, 2005 at 20:56:20:
Voice mail is never as good a warm body but if is there, it must be for a reason. Like to control cost and it should at least let the caller know that they are connecting. This will not soothe your disgust but when working on the supply side I observed that the best managed companies were usually the easiest to satisfy because they planned ahead and had fewer “emergencies” than the people who did not. The well managed could live with our deliveries and other aspects of our service. It was those who flew by the seat of their pants who always needed it yesterday. In Minnesota I would expect most of the industrial supply city desk type people to be available through the lunch period.
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