Tractor Talk Discussion Board |
Shipping, Hauling, and Customer Service all in one
[ Expand ] [ View Replies ] [ Add a Reply ] [ Return to Forum ]
Posted by Matt from CT on April 20, 2006 at 17:56:22 from (68.118.199.56):
Had to laugh when I logged in this evening! First, on customer service... I'm helping a friend who is the IT Director of a large "Life Community" -- at one site, they go from independent cottages, to independent living in apartments, rehab care, "enhanced living", all the way to skilled nursing. Heck, they even have a hotel for visiting relatives! They're opening a *huge* apartment addition, and I've gone from sitting in my chair doing "high-end" computer work to rolling up my sleeves doing some grunt work to help them meet their punch list items (I was installing telephones & cable TV filters today). Anyway, on customer service, one thing I noticed is anytime anyone looked "lost" (people who had leased or looking to leased sometimes would wander in) my friend or even one of the big bosses would stop mid-sentence, see if they could help them, even to the point of walking them to the right person's office, etc. And this at a time all the managers are stressing out trying to make sure they open on schedule. It was *very* obvious they had been reminded customer was #1. As for Shipping & Hauling, I'm bringing a PC down to a remote office about 90 miles away for them Friday AM. And as I told him, I'm charging him time *AND* mileage for that one!
Replies:
Home
| Forums
Today's Featured Article -
Show Coverage: Central Illinois Strawberry Festival - by Cindy Ladage and Janna Seiz. Every year the coming of summer is highlighted by different events for different people. For some, it is heralded with the end of school, tilling the garden, or completion of the planting season. To us, connoisseurs of find food, antique tractors, farm toys, crafts, and downright fun, the annual Strawberry Festival means summer is here. Every year, in Carlinville, Illinois, the Macoupin County Historical Society and the Macoupin Agricultural Antique Association team up to fill th
... [Read Article]
Latest Ad:
1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
[More Ads]
Copyright © 1997-2024 Yesterday's Tractor Co. All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V. Yesterday's Tractors - Antique Tractor HeadquartersWebsite Accessibility Policy |
|