Re: napa stores in general

Posted by 77 shovelhead on September 16, 2006 at 20:20:02 from (65.141.185.219):

In Reply to: napa stores in general posted by napaguy on September 11, 2006 at 19:13:18:

My local NAPA store was my first choice. The guys there KNEW their stuff, they were sharp, been there a few years and could talk on the phone and help customers at the counter at the same time. They would even call Car Quest down the road if they didn"t have what I needed.
Then I go in one day and POOF. Those guys are gone. The shelves, counters and products have all been rearranged. The new guy keeps calling me Buddy. They don"t know crap from shinola.
WHAT HAPPENED?
On the good side, the parts quality has slipped, but not as bad as CHINA ZONE.
I could go on but it seems to me this store has changed owners or managers and they believe they have a better idea. And like most companies in America it’s going to the dump.

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