Re: Synthetic Oil Change Interval

Posted by JoeBob/IN on February 11, 2007 at 10:39:41 from (216.241.134.12):

In Reply to: Re: Synthetic Oil Change Interval posted by John M on February 11, 2007 at 06:18:59:

This is in writing on their website. In a nutshell it says that if a warrantied engine fails you take a sample of the oil and send it to them, if the engine manufacturer claims it was a result of the oil or the extended drain period Amsoil will analyze the oil and engine parts. If they determine it was the oil then they pay to fix, if it was something else and the oil checks out good still then the manufacture SHOULD (we know how they are) and is supposed to repair the engine since the oil was still acceptable. Now, guys like me can't afford a vehicle that is still under warranty and I take a gamble everytime I fire it up so I can do whatever I want as far as drain intervals since I don't have to worry about warranties. But since Amsoil does carry this guarantee on extended intervals with a warrantied engine I figure I can save money and follow their recommendations.

AMSOIL INC. of Superior, Wisconsin hereby warrants that its lubricants are fit for use according to the written recommendations of AMSOIL INC. and in applications specifying one or more of the standards set forth in the product data bulletins and product labels. AMSOIL INC. further warrants its products to be free of defective materials, design, and workmanship.

THIS WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS:

1. This warranty only applies to AMSOIL lubricants for which a separate, specific warranty is not written.
2. The warranty herein applies only to AMSOIL lubricants, which are packaged by AMSOIL INC. and sold by AMSOIL INC. or an authorized distributor.
3. The liability of AMSOIL INC. shall be limited to:
a. Replacement of the defective lubricant.
b. The cost, including labor and materials, to repair damaged equipment, or at the option of AMSOIL INC., the cost to replace damaged equipment, resulting directly from the use of AMSOIL INC. lubricants when used in the proper applications.

4. AMSOIL INC. shall not be liable for special, incidental, or consequential damages including, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, cost of capital, business interruption, lodging, towing, or cost of replacement equipment. The liability of AMSOIL INC. arising out of the manufacture, sale, delivery, installation, technical directions or recommendation of any lubricant- whether in contract, tort, warranty or otherwise - shall not exceed the value of the equipment in which the product(s) were used. The remedies to the purchaser herein are exclusive.
5. In the event of a claim against AMSOIL INC., the procedure below must be completely followed.
a. Where the original warranty from the equipment manufacturer is still in effect, the customer shall file a warranty claim with the Original Equipment Manufacturer (OEM) in accordance with the OEM warranty procedure.
b. Customer shall retain failed parts for inspection by AMSOIL INC. unless given to the OEM.
c. Customer shall also, within 30 days of failure, notify AMSOIL INC. and provide the following:
(a.) An eight (8) ounce representative oil sample taken from the failed equipment and put into a clean container.
(b.) Documentation including make, model, and year of equipment, total accumulated miles and/or hours, and duty cycle or service environment.
(c.) Equipment or vehicle maintenance history documentation including miles or hours at the time of AMSOIL lubricant installation, general equipment repairs, and oil analysis results if available.
(d.) Proof of purchase for AMSOIL lubricant.
(e.) Batch number from oil container or Certificate of Analysis.

d. Mail the above sample and information to:

AMSOIL INC., Attn: Technical Services
AMSOIL Bldg.
Superior, WI 54880

e. In cases where the OEM warranty is still in effect and that warranty coverage is denied based on the use of an AMSOIL lubricant, the customer shall immediately notify AMSOIL INC. and provide a written copy of the OEM warranty denial.
f. AMSOIL INC. may, at its option, notify its insurance carrier of the claim.
g. AMSOIL INC. or its insurance carrier may conduct an investigation that includes, but is not limited to, an inspection of the failed parts, a review of the operating conditions, and a thorough review of the information requested above. The customer agrees to cooperate with such investigation.
h. If AMSOIL INC. or its insurance carrier pays a claim, an attempt may be made to recover amounts paid from the OEM. If this occurs, the customer may be asked to provide further information pertaining to the failure and to cooperate with AMSOIL INC. or its insurer in the recovery process.

Replies:

• Re: Synthetic Oil Change Interval John M 11:28:05 02/11/07 (5)
  • Re: Synthetic Oil Change Interval Jon Hagen 11:55:35 02/11/07 (4)
    • Re: Synthetic Oil Change Interval John M 12:09:02 02/11/07 (3)
      • Re: Synthetic Oil Change Interval Steven@AZ 13:34:21 02/11/07 (2)
        • Re: Synthetic Oil Change Interval John M 15:02:49 02/11/07 (1)
          • Re: Synthetic Oil Change Interval Steven@AZ 15:32:24 02/11/07 (0)

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