Re: OT-- Poor customer service...agree or not?

Posted by havvey on July 12, 2007 at 05:59:53 from (64.136.173.16):

In Reply to: OT-- Poor customer service...agree or not? posted by NCWayne on July 11, 2007 at 18:58:17:

I have been on the road and had some episodes at motels. Yes Customer service is horrible today anywhere. If its a policy you are not going to change it. Here is a few of my episodes 1. Motel does not accept cash!! 2. Our reservations were cancelled (large event) someone payed more for the room!! 3. Motel clerk does not speak english (common problem) I have a friend that books 2 or 3 motels on a trip and then cancels the unwanted ones when he gets to one, seems to work good.

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