Here is a better one. Wife went in because she had an eye infection. Filed under insurance. Month later, eye doctor sends us an invoice, says insurance filed. I went in today and asked if it had been filed. They said yes, but the insurance company didn't pay. I call the insurance company. They said they had no record of it ever being filed. Hand the cell phone to the secretary, and they ask her to fax the claim in. Secretary says they filed it electronically.
The secretary goes on to tell me this is a monthly occurence with most of the insurance companies they deal with. Insurance company won't pay, claims they didn't get the information. Secretary then after a month has to send invoices to patients.
It is frustrating how much control the insurance commpanies have. They can screw the doctor out of their money and make the person covered pay again. Sure must be nice to be in a business where you can make money coming and going.
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