When dial tones were in high demand here, (not enough dial tones available) I had a neighbor call to get my phone disconnected so she could get our dial tone. Due too a sharp phone company employee, she called me and asked me if that was what I wanted.
I now have a password on all my utility accounts. This saved me when qwest tried to pull the same thing as they did on you.
What was even harder to get corrected is when I left for the summer and had Qwest debit our checking account for the amount due each month. At the same time I had inquired about getting a Qwest cellphone. Qwest couldn't provide the access I wanted so we went else where but Qwest billed us any way for 6mths for a cellphone we didn't have. That took me a year to get my money back.
I had AT&T cell serivce. When we went to a "partner" area the partner billed there monthly minutes different than what AT&T billed so I was always over my monthly minute allotment, about $1200 in 6mths. That took me almost a year to get corrected and AT&T lost a 30yr customer but they didn't care.
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Today's Featured Article - Show Coverage: Journey to Ankeny - by Cindy Ladage. We left Illinois on the first day of July and headed north and west for Ankeny, Iowa. Minus two kids, we traveled light with only the youngest in tow. As long as a pool was at the end of our destination she was easy to please unlike the other two who have a multitude of requirements to travel with mom and dad. Amana Colonies served as a respite where we ate a family style lunch that sustained us with more food than could reasonably fit into our ample physiques. The show at Ankeny
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