Being independent dad and I hear stuff like that all the time. We don't have any books to tell us how long a job should take so we always make a best guess based on the current situation as well as past experiences. We then and only them give a best estimate on that guess. We also let the customer know it's only a guess and estimate, and that there is nothing concrete about it. I'll admit I've been wrong before and it took longer to do something than I estimated, especially if it was something on a machine I wasn't familiar with or something I was doing for the first time, but 7 times longer for something simple like this is, in my opinion, a bit of a bit of a stretch. In this case I can't believe this is their first time checking pressure on a 3500 Industrial tractor so I don't understand their excuse about it taking 7 times longer than the book said. Usually the way the rate books are done they typically give extra time so the dealership can make a little off the "flat rate" by doing the job faster and still charging flat rate. Now if they had bolts that were rusted and broke off in a fitting, or something along those lines, and they had to remove them I could maybe see a little longer for that but not 3.5 hrs, I've had that happen myself. Baring something extreem like that I still can't understand why it would take more than 30 minutes to test the hydraulic pressure on just about any machine out there. Most all machines with hydraulic system, even many of the older ones, have test ports built into the system somewhere, and for the ones that don't it's not usually that hard to tap into a line somewhere. From there you basically stall out the portion of the system your testing either with the machines implements or a flow meter if you've got one, to get the pressure. Personally I'd tell them I wanted their time itemized and further that I'd like to see the proceedure as laid out in the shop manual. If it's something really complicated and they can physically show you why it took so long I'd pay the bill, otherwise I'd call them a bunch of cheating SOB's and raise he!! til the situation was resolved to my satisfaction. Beyond that if the pump is indeed bad there's not much you can do about that but suck it up and buy a new one. You've already had the old one off and put it back yourself so I'd be dammed if I'd let them change it for you. Based on the 700% increase the first time you'd be lucky if it you over $7000 by the time they get done.
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Today's Featured Article - Restoration Story: 1964 JD 2010 Dsl - Part 2 - by Jim Nielsen. Despite having to disassemble the majority of my John Deere 2010's diesel engine, I was still hopeful I could leave the engine-complete with crankshaft and camshaft-in the tractor. This would make the whole engine rebuild job much easier-and much less expensive! I soon found however, that the #4 conrod bearing had disintegrated, taking with it chunks of the crankshaft journal. As a resul
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