First of all, if they're using the same Ford time books that I once looked at, I'm not at all surprised at the 1/2 hour specified turned into 3.5 hours. Keep in mind that Ford warranty claims were based on those books.... and they wern't going to pay a nickle in shop time that they didn't have to pay. If the book said 1/2 an hour you could flat out double that. You'd need to be very experienced and working in optimal conditions to do things as fast as the book said. Nuff on that...
So did they explain exactly why the pump was bad? My inclination would be to suggest either a relief valve, flwo control valve, or unloading valve if you're dealing with the main pump on that tractor. If it's the front pump then perhaps the relief.... I mean, if the pump is so loose that it only makes 500 psi, how is it even priming itself? Long story short, I don't quite buy the bad pump theory.
So... I'd challenge them on that. I'd challenge them on exactly what they checked to determine that the pump was bad and why exactly it took so long. Argue until the bill comes down to something you can stomach, pay it, leave and don't go back.
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Today's Featured Article - Stories From Old Farmer - by K. Pratt. Old Farmer, a.k.a. Dale Jensen began posting messages to our discussion forums at the grand age of 75. With extensive knowledge of farming and tractors, he valued the past and the ways that went with it. He shared these values with us until shortly before his passing. I spoke with Dale in his last days and requested his permission to share some of his stories with the readers of our magazine. He agreed, and provided the
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