You can beat the dealers if you want to. A letter to editor of a local newspaper or even better a farm related flyer. If the local TV station has a trouble shooter, the dealer could be exposed on TV for everyone to see. No dealer can charge you for not fixing what they were paid to fix. I had problems with the rebuilt engine in my Cat. I had to take it back out. They fixed it with a new oil pump no charge. The engine had to come out again cause it used too much oil. I paid $300 to get it to them and back but they tore it down and honed it with new rings and bearings and also removed it and reinstalled it for no charge. I was a little ticked they didn't help me take it out but they said if they would have originally removed it, then they would have pulled it back out. They could only warrantee the actual work they did. The second time the engine came out, they did it. I probably cost them a couple thousand dollars or more but I would go back to them. They looked after me and stood by their work. My machine was just a rare case of wierd things happening. This company has been around for a long time because they have customer service. Sadly it's hard to find anymore. Dave
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