Posted by NCWayne on August 08, 2008 at 10:12:35 from (166.82.164.236):
In Reply to: Re: Jackleg definition posted by sound as if that on August 07, 2008 at 16:07:20:
Man I really hate I didn"t get to see your response to my post that got removed. Sounds like you got beat up pretty badly by some others on the board and couldn"t take it without name calling, again....so sad....
As for the CAT excavator I"ll say only this. After getting the rebuilt pump back Monday, installing it Tuesday, and then having to pull off of it to make repairs to two of his other machines, as of yesterday it"s back up and running and making my customer money. I"ve had this guy and his multi million dollar fleet of machines as a customer for nearly 10 years now, along with many others. I will continue to keep them as a customers because I know my job and take the time to repair their machines properly the first time. This means finding not just what is broke but also the cause of a breakdown when possible and if possible doing what"s necessary to prevent it happening again, not just change parts. Beyond that I simply treat them right and keep their equipment running which keeps their wallet fat. Try getting that kind of service from a dealership.
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