Posted by tlak on August 19, 2008 at 14:15:33 from (64.130.174.70):
In Reply to: Sharp TV at Best Buy posted by Spook on August 19, 2008 at 11:28:31:
Looks like if you're just now hooking it up, you just got it, so pack it up and go get your money back. If you're not going to give them anymore money go get this money back too. It'll wake them up. Doesn't look like their restocking fee applies to anything you got.
Best Buy return policy.
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Store Return Policy
This policy applies only to purchases made at Best Buy retail stores and may vary slightly from the Best Buy.com Return Policy.
Your original receipt is required for all returns, exchanges, price matches and warranty repair services. All returns and exchanges must be in original condition and include all accessories. All returns, exchanges and price adjustments must be made in the country of original purchase. Best Buy reserves the right to request identification and to deny any return.
30-day return period We accept returns or exchanges 30 days from the original purchase. Please review the exceptions below.
14-day return period We accept returns or exchanges 14 days from the original purchase on computers, monitors, notebook computers, projectors, camcorders, digital cameras, GPS navigation, radar detectors and video games purchased as used.
Non-returnable items Non-returnable items include labor and/or installation services, consumable items such as phone cards, food and drink, or items that are damaged or abused. Opened computer software, movies, music and video games can be exchanged for the identical item but cannot be returned for a refund.
Restocking fee A restocking fee of 15% will be charged on opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS navigation and in-car video systems unless defective or prohibited by law. A restocking fee of 25% will be charged on Special Order Products, including appliances unless defective or prohibited by law.
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