Posted by JML755 on August 26, 2008 at 05:46:31 from (66.184.63.110):
In Reply to: New Post Office Rules posted by John N Mi on August 23, 2008 at 10:00:53:
John N Mi,
Yeah, the Post Office does not use common sense rules. Last year, our daughter (who had relocated to Washington DC) came home for a month, so she had her mail forwarded to our house. Worked ok. She went back and had the "forwarding" cancelled. She then started getting one regular piece of mail for my wife and I forwarded to her DC apt. She is listed on one of our bank accounts, her name shows up on the statements along with my wife and I, so the PO sees my daughter's name and sends OUR stuff to DC. They said anything with her name will be re-directed even if there's more than one name on it. It's been a year and we're still trying to get it corrected.
Address problems don't only apply to the PO. When my other daughter went to DC for a couple of months to live with her sister, she had a prescription sent there from the mail order prescription center. Lo and behold when I ordered a prescription, it went to DC as well. Called them up and they said they couldn't understand why, because they still had the correct address on my records. I told them to erase the DC address from my records and I had them check my wife's records as she had just ordered some drugs. Said they had the correct address for her, even read it back to me. On the day they filled my wife's prescription, they called and enquired about the address, they were confused! She again stated to get rid of the DC address and send it to us. Had them verify the address they were shipping to. Ok. Two days later, my daughter called from DC and said my wife's drugs showed up there!!!! Talk about incompetence!
Wife called her HR dept at work and they've been trying to straighten it out for a week. They say "it's a complcated situation". Now, how hard can it be to enter the correct address on a computer screen? If it is so difficult, then the morons are the people who designed their databases.
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