You just couldn't figure out how to use it!It IS there and if you knew that,you would't have spilled a drop of coolant!Your repair shop gave you a line of BS or are sadly misinformed.
The petcock is on the LH(driver's side at radiator tank,and has a hose which when not being used stores nicely in an eyelet molded into the platic tank in an upright position above petcock.
When draining is needed,remove the hose from upright position,slip it on the drain tube below the petcock and open petcock.You can even insert the hose into a gallon jug!No spillage!Ingenious actually.
Just replaced a water pump/t-stat housing on an '03 Tahoe the other day and it was a walk in the park.Took a whopping 1.5 hrs.Start to finish. Never heard of ANYONE having such a tough time as you did.
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