Got the same kind of customer service from Springfield several years ago when I bought a new Mil.Spec. 1911A .45 auto.
The new version, unlike the one I carried in the Marine Corps, has an orifice on the back of the handgrip where you can insert a key and turn it a quarter of a turn to disable the weapon. It locks the hammer in the "down" position, also effectively locking the slide from being racked. Anyway, after I'd unpacked it, I couldn't find the key to the disabling feature. I called Springfield the next day and a very nice lady, speaking flawless English, said she would put a couple of keys in the mail yet that day. They arrived a couple of days later.
I have to admit, a week later my wife was doing some cleaning and found the original keys between the cushions on the sofa where I'd been sitting. Oops!
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Today's Featured Article - Tractor Profile: Farmall M - by Staff. H so that mountable implements were interchaneable. The Farmall M was most popular with large-acreage row-crop farmers. It was powered by either a high-compression gas engine or a distillate version with lower compression. Options included the Lift-All hydraulic system, a belt pulley, PTO, rubber tires, starter, lights and a swinging drawbar. It could be ordered in the high-crop, wide-front or tricycle configurations. The high-crop version was called a Model MV.
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