Amazing how little some of these guys know about salesmanship. Our local Kubota dealer sells a zillion tractors a year, gets all kinds of awards, and their salesman is something to watch. Friendly, never met a stranger, but you can see he's selling from the handshake on. Looking for verbal and non-verbal cues- are you looking at little, but would rather go big? Or looking at big but scared of price and could be talked into little? Need big, can't afford it, so lets sidle on over to the used section? Experienced? Inexperienced? Customer is always right. He doesn't care a whit what he sells you- as long as he sells you something, and you go away feeling good about it. I can't believe how much stuff goes out of that place.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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