Posted by fixerupper on July 01, 2009 at 11:03:11 from (66.43.238.99):
In Reply to: sears auto center posted by iowatom on July 01, 2009 at 05:08:21:
Got screwed by a Sears tire store back in '69 and I've never been back. They took advantage of me cause I was a kid and didn't know any better. Maybe they've changed in the short forty years since then, but then again maybe not. I do realize the service varies a lot between individual stores.
My entire tire business goes to the local mom-and-pops. Last fall I did a dumb one and replaced the too-wide rear tires on a dually I bought with another set the same size. One of the old ones blew out on the inside sidewall so that should have told they were touching, but it didn't dawn on me. The kid who replaced them didn't notice they were touching either, but a friend of mine did see the touching sidewalls after I'd driven about twenty miles. I went back to the dealer and he exchanged and replaced them with the proper size for just the mounting fee. Now tell me if Sears would have done that!Jim
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