Had the same thing happen on my Stratus, but if this is a Ram . . .
My Ram's an '03 3500 with the whiz-bang dual controls, but as far as the drain under the evaporator, I don't think it's any different.
On the passenger side firewall, maybe 12-15" directly below where the accumulator lines passes through to the evaporator, there's just a little black plastic fitting protruding through, maybe 3/4" wide, sticking out not a whole half inch forward from the firewall. If his is laid out the same as mine, that's the drain he's looking for. looks like a bit of a flange with just a stub of pipe sticking out. It's likely more accessible from underneath, but if he can get a pick of some shape into it to open up any clog, that should get it started. What will usually plug them up is getting an assortment of bugs, dust and other debris in there that will float into the tube when he gets into defrost or A/C mode. Then once they flow in a little bit and get damp they start sticking together and growing mold. I expect you raised a bright boy and he'll understand that what he's trying to do is drag stuff out through the drain.
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Today's Featured Article - Tuning-Up Your Tractor: Plugs & Compression Testing - by Curtis Von Fange. The engine seems to run rough. In the exhaust you can hear an occasion 'poofing' sound like somethings not firing on all cylinders. Under loaded conditions the tractor seems to lack power and it belches black smoke out of the exhaust. For some reason it just doesn't want to start up without cranking and cranking the starter. All these conditions can be signals that your unit is in need of a tune up. Ok, so what is involved in a tune up? You say, swap plugs and file the points....now tha
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