Our local NAPA store also has a good sized service department. I've worked with most of the techs at one time or other over the years, and have taken them a lot of legitimate business.
It shocked the heck out of me several months ago when my wife took her Chrysler T&C in for an oil change and the owner tried to pull what amounted to a flat out scam on her. He told her the tires were worn past the wear markers, the outer tie rod ends were loose and needed replacing, and said if they replaced the tie rod ends they'd have to do a four wheel alignment. He estimated $1200. My wife left the place wondering if the van was safe to drive home.
I checked it myself and the worst place I could find on the tires was still 40%, the tie rod ends were as tight as new, and even if you did replace the tie rod ends you normally just check the toe-in, a full four wheel alignment is not called for.
My wife still has oil changes done there, but I told the guys in the shop that unless I ran into a situation where they had the only game in town, I would no longer do business there, and I told them why. I know these guys, and if they start losing money because their boss is pulling scams, they'll straighten HIM out in a hurry.
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Today's Featured Article - Grain Threshing in the Early 40's - by Jerry D. Coleman. How many of you can sit there and say that you have plowed with a mule? Well I would say not many, but maybe a few. This story is about the day my Grandfather Brown (true name) decided along with my parents to purchase a new Ford tractor. It wasn't really new except to us. The year was about 1967 and my father found a good used Ford 601 tractor to use on the farm instead of "Bob", our old mule. Now my grandfather had had this mule since the mid 40's and he was getting some age on him. S
... [Read Article]
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