Do it for the love of it!! Who says you won't make reasonable money. There are four ingredients in the path to successful mechanical repair/service. 1} Do very good diagnostics. This makes the expendeture as low as possible for the customer, and speeds the process through the shop. (maximizes your profit by charging fairly for real repair) 2} Do the bookwork on service orders and billing with both fairness, and as rapidly as possible within and after the performance of the service. 3} Arrange for appropriate parts (and availability/shipping time) before beginning repairs. Disassembled equipment will loose parts, take up space, and loose the memory of what went where. Customers hate to see their machines scattered on the floor. 4) Charge appropriately: for parts, 120 to 150% of your price. Charge (with notice in advance to the customer) for troublesome rusted broken components. Flat rate repair on machines more than 30 years out of warranty is usually a loosing proposition. Always inform the customer when diagnosis and inspection turn up deeper issues and far more cost than your estimate. Do not go on without signed agreed upon changes in the work order.
These four topics will serve you well if implemented. Diving into a machine W/O a service order is a sure way to loose your shirt, and your customer. Janicholson X service manager for Nissan, IH light trucks, and Honda Motorcycles.
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Today's Featured Article - Madison's County - by Anthony West. Philip Madison has been a good friend of mine for quite some time. He has patiently suffered my incessant chit chat on the subject of tractors for longer than I care to remember, and on many occasions he has put himself out, dropped what ever it was he was doing, to come and lend a hand cranking handles, or loading a find onto a trailer. Although he himself has never actually owned or restored a tractor, he was always enthusiastic and always around helping with other peoples projects.
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