Posted by Dan in North Houston on December 25, 2009 at 07:36:05 from (98.194.136.74):
In Reply to: New Purchase posted by Bill Koch on December 25, 2009 at 04:59:41:
Mr. Koch, my hat is off to you for following through with your threat. No manuals, no tractor, it's not hard to understand. What other recourse did you have? They didn't pay much attention to the requirement before the deal, what incentive would they have afterwards? The stop payment is the only way to get their attention. I bought a Ford Explorer years ago and specified that a service manual was part of the deal. It was promised at delivery, took 4 months, several phone calls, a letter and a special trip to the dealership to pick it up. When I finally got it they acted like they were doing me a big favor. It's unfortunate that you have to be an a$$hole sometimes, but it's better than getting $crewed.
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