Stan, Sounds like this has been an ongoing issue. If your in fear of the "dreaded phone call" why have you not fixed the problem? It sounds like it would have been cheap to have the guy mark it for you and save you alot of future time and money. Knowing roto rooter they ran a real drain machine that removed the roots and not just pushed the stoppage past them like your flat tape did. The guy also did you a big favor in that you now know you have 1 trouble spot and not the whole line. That camera costs alot and it sounds like they ran it for free. I charge $180.00 to run a drain machine and an additional $150.00 to run the camera and provide a dvd. I charge another $150.00 to locate and mark the spot and determine depth and direction. At that point I can give you an exact bid for repairs or you can do it yourself. Prior to this technology we would tell you our labor rate and ask you to leave a blank check on the table because I had no idea what we would run into or how long it would take. Stan this next statement is not aimed at you. For every story I hear about some crooked contractor I can tell you multiple stories about crooked homeowners who ripped me off. Merry Christmas. Dean, 30 year plumbing contractor.
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