Hi Jde. Reading the posts on computers, and you mentioned "LOU" .was wondering if there is another lou on here? AS for our computer, I"m ignorant on em but Victor is somewhat up to date on em. We Run a DELL that is over 10 years old(I Think) that has All the bells and whistles we could have on it. Reason for that was Music writing programs, and other thngs. No problems with this unit except when the sound system came(finally) after 4 weeks delay, was being held in MIN by D.H.L.that said they couldn"t deliver because there was no body home. Yea righTTTTTTT. Finally got it and pluged it in line and if failed. Called Dell and was told that unit was out of production and out of warranty. NOW THE SH-t hit the fan.* 8 hrs on the computer and phone with dell reps( who I couldn"t understand Promised replacement at no cost. ,then their story changed from rep to rep. I went to the supplier for Dell and they said that unit was out dated and hadn"t been used for a couple of years. So I ordered a new one from that company (Creative ) for $23.12. Called Dell and told em I wanted reinbursment. They refused, So Now the fun Begins. Got in touch with everybody I could think of including th BBB who had me fill ouit the 3 required statements of what I had done to resolve the problem. Guess what, I finally got a call from the DELL attorney, saying there should never have been any question as to why Dell shouldn"t bear the cost of replacement. He said to just send a copy of the receipt where I got the new one from ,and Dell would cut me A check. They did. Over many hrs and frustrating jibberish from Dells reps, I got the check. Otherwise this computer is first rate, so far.JM2C worth .Reguards LOU.
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