I hear ya. A year ago last summer, my wife bought a new Maytag refrigerator for like $1600. It has the ice dispenser, and the cold water tap. The cold water tap freezes up every couple of months and no one can figure out why. The local fellow who does Maytag warranty repairs has contacted Maytag's tech hotline, and no one has an answer. Must be a gap in insulation somewhere in the innards.
Here's where it gets interesting. When my wife bought it, it was represented as a new 2009 model, yet the serial number says it was manufactured in April, 2007. Now, Maytag has a stated policy of replacing a unit under warranty if three service calls don't fix a problem, yet they refuse to do so on this unit without saying why. Without going into long detail, I suspect it's a unit that was already replaced once under warranty for the same problem and wound up back on the market. I can't convince my wife, but I've never seen the dealer she bought it from as being the most squeaky clean.
I certainly have no sympathy for Maytag regardless of who is going after them or why. Maytag was once a highly respected brand name, but they've gone the way of all the rest.
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