Posted by Lloyd in South Carolina on January 05, 2011 at 17:27:48 from (67.197.57.44):
So the post below got me thinking about good and bad service.... and just how the bad service sticks with me, and is soooo memorable. However only fantastic or over the top service equals those bad service memories! Are we all like that?
#1 Went to Olive Garden last night for dinner, they gooffed took us a hour to get our table they promissed us in 15 mins.
#2 Last month I needed parts for my CAT loader, sat on the phone on hold for 35 mins, to order the parts I looked up myself in the parts book I had to buy! ($140 for a seal, a gasket and a nut)
#3 Went to Home Depot Sunday, trying to price a building I want to build. Went to the front desk, asked if they could give me a list of framing lumber prices I could take home and use to calculate with.... they said sorry, gotta come back on Monday. Lowes is right down the road.
#4 THIS ONE REALLY BUGS ME, wife and I don't carry much cash, yet with my Mobile card, go to the MOBILE station and buy fuel for the truck and they only allow me to buy $100 per visit. (for truck with 85 gallon tanks) (and buy cans of off-road for our loader and tractor) BILL IS PAID! (Shell does the same)
#5 For my CAT loader, local company here in the Southeast, called Wilson Finley,,, specialize in undercarriages. Helped dummy me with all my work, took me in the shop showed me how to, gave me pointers etc etc... Great service.
#6 Folks on this forum...... very helpfull! Witnessed lots of people going out of their way to help people they never met before... for free!
Geezzz ran out of good examples.... see what I mean!
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