Re: OT. Change Making Rant

Posted by paul on March 27, 2011 at 21:59:42 from (66.44.132.120):

In Reply to: OT. Change Making Rant posted by 60 acre hillside on March 27, 2011 at 05:47:19:

At least you got the right change, no hassles. Sounds right to me.

2 years ago I went to the local Taco John's, ordered my meal to a newer clerk kid. Paid and took a step away, the manager/owner lady stepped up, asked him what I ordered, and said the ticket didn't look right. So she went through it, and was the wrong combo; and my cup of cheese sauce was ringed up as a chicken extra somethingorother. I was glad the manager was catching it early.

Then she starts figuring up the price difference, and I was thinking well pretty close to what this normally costs me, just keep the diff. When she looks at me and says that will be 13 cents extra.

All the while customers were building up behind.

Now, here too, she was correct so I'm not complaining, but it seemed odd she would hold up business and have me fiddle around for 13 cents and ring up a new slip (3rd one as she went through all this!) when it was their mixup....

But then a couple months later, went in to order about the same meal, the next new clerk says they don't have a small pop cup ran out can he give me a medium cup. Well, sure. (Not like I'm gonna use my hand to dip the pop up, I'd need a cup don't you think????) After I got the meal with the slip on the tray, the snot charged me for the upsize!!!!!

Haven't eaten in that place for over a year now, and used to go in a couple times a month.

Giving you exact change - well, that's the right thing for her to do isn't it? I've been known to buy something to _get_ change, need it for a newstand or pop machine or some such - then I'd be ticked to get a $10 back! She doesn't know which way you go on that sort of thing, so from her side of the register, she sure did the right thing?

--->Paul

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