Posted by MF1155 on April 29, 2011 at 09:19:58 from (64.12.116.74):
Ok I got a Credit Card machine in my shop, it is through my bank, the bank uses a vendor called Elavon. Last Dec. My bill have been getting higher, i noticed a PCI Compliant fee of $34. I contacted the sales rep and asked him about it. He said call down to Tennessee and they can solve it. I did the lady told me I had to become PCI compliant. She said I had to download the documents and fill out and file. Well Im on a dial-up system and that isnt gonna happen. So she says OH Well! So I contacted the sales rep again, and he said he can get it mailed. I got this huge packet and it doesnt have anything to do with me! Im not Walmart! Im one guy who sells parts and a few tractors. It asks how do I handle customer reciepts, burn, burn, burn with gasoline was my replies, It was a joke. I sent it back and I was compliant. The next week I get a statement with another $34, I call the rep and he claims he will solve it and return the $34. Next month no return and another $34 fee. I went to the court and filed a suit for $472 because these fees went back to Dec 09. I filed the suit as Elavon World Wide Merchant Services with the same Tennesee adress and Company name on my billing, and the reps name. This Rep goes and hires an atty (instead of talking to me) and the atty is representing World Wide Merchant Services, a Michigan Company, and the sales Rep. The atty wants me to cover all their legal fees. The court for some reason does realize and I tried to explain to them that Im not suing World Wide Merchant Services in Michigan!..Im suing Elavon World Wide Merchant Services located in Tennessee..I tried to file a dismissal in court to just end it and the atty refused it. And as of today Elavon has not answered the complaint, World Wide Merchant Services has...what is a guy to do. Planting season is coming up and I dont want to be in court, and the atty wants to make this into the O.J. Simpson Trial. Im due for pre-trial on May 23rd....
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