Re: Why I love My NAPA...vol.1..bearings

Posted by PAULIH300 on June 11, 2005 at 14:17:30 from (152.163.101.13):

In Reply to: Why I love My NAPA...vol.1..bearings posted by KevinH on June 11, 2005 at 14:01:19:

A good auto parts store is a rare commodity.Just being a NAPA,doesnt make them any better than anyone else...afterall,most NAPA stores are independently owned and operated,as are Car Quest stores...etc....what makes the difference is the people employed there.Some care,some are smart,some are treating the job as a paycheck,and have little formal training,or common sense.The 2 parts stores near here are terrible.One is a NAPA.The counter help there think they know what you need more than you do.And they are very inflexible,and not very personable.The store changed ownership about 9 years ago (the previous people were there for over 20 years),and was bought up by whoever could scrape the most money together.NAPA doesnt care who buys their franchises,so long as they have some money.And all that talk on TV with Dale Jr,and Michael Waltrip pushing NAPAs "good stuff"...well,that may come to an end...as NAPA is considering dumping DEI support.And their "Good stuff" is repackaged parts (Walker exhaust,Gates belts/hose,Dana chassis parts,Cardone rebuilt,Chicago Rawhide bearings/seals) available most anywhere else.
Bottom line,the sign out front doesnt mean a lot,but the guys behind the counter do.They are the best advertisement a business could have.

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