RPM1941 said: (quoted from post at 10:35:47 07/29/12) IH/CNH/FIAT seem to have all different ideas on a way to list parts either on paper or computer. Some ways were just laughable some were ok. I could tell that whenever a new product was introduced sometimes drastic changes in parts jargon. They obviously had new people that hadnt a clue what they doing. When they came out with 8010 combine a section of parts was a grape basket. I retired in 2007 after 47 years of parts & service at dealer level. Trucks were another circus, IH insisted on propeller shafts, everybody else called them drive shafts.
Lucky you retired from the confusion.
This phone call recently happened at our dealership....
Customer; I'm looking over my bill here, why the &%@$ did he change the ignition switch?
Service Manager; Just a minute, let me bring it up.....
write up mentions a safety switch replacement.
Customer; I was billed for an IGNITION switch.
SM: Let me get Jim....
Me to the SM; That's just what the dipsticks at Fiat or the NH part of CNH or whoever rewrites the old parts books decided to call the clutch safety switch on his 3388. It's a "starter inhibitor" on the Euro Junk they make us sell.
This post was edited by Jim Naden at 11:23:40 07/29/12.
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