Re: FULL UNLIMITED WARRANTY ON CRAFTSMAN HAND TOOL

Posted by dr.sportster on February 22, 2005 at 17:25:52 from (209.247.222.94):

In Reply to: FULL UNLIMITED WARRANTY ON CRAFTSMAN HAND TOOL posted by MLP on February 22, 2005 at 13:40:23:

Went in to sears with needle nose tip broke off ,manager said I abused them.I kept telling him doesnt matter read the warranty[Iwas saying guarantee back then ,whatever].Even other customers were arguimg on my side.Foriegn guys were teling him" Sir dis mon should get new plier dey are Cwaftsman."Finally I left went to a different Sears and got new ones.Since then Ive bought every yard sale ,flea market Craftsman I could find and returned it to sears.Is it morrally wrong .Not the way its written.They are saying the tool owner gets a free replacement if your not satisfied.I remember it from my 1976 catalog with Pres Ford signing The Metric Conversion Act of 1976.{which didnt really work too well]

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