Posted by dgasper on October 06, 2011 at 16:39:32 from (24.4.226.154):
Tried to order a chainsaw part. The saw had a total run time of five minutes before catastrophic failure. I know, it's my fault. Should have read the label: Made in China.
Here's the last e-mail received from Sears parts:
Thank you for contacting Sears regarding replacement parts for your Craftsman chain saw.
We apologize for the delay of our response.
We regret to inform you that the original manufacturer no longer has the gear and bearing assembly available, and unfortunately we do not have a substitute or alternate part available. We regret any inconvenience this has created.
If you are interested in purchasing a new saw, you may visit your local Sears store or visit us on line at www.sears.com.
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