Some of this is not "new" back when I was young and started restoring old tractors in the mid 1970's I would ask for information and they saw me as a young dumb kid or something ? I would often get answers like bring it in and we will look at it for you. This was not going to be free and I could not afford to pay their labor rates and plus I wanted to learn for myself. I also suspect that they didn't have a clue either !
I think you are running into some of this yourself. You likely know more then they do and they don't have a clue about what you want.
Move on and find another dealership. Still might be a good one left to support.
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