Posted by Dave SE Mich on February 06, 2013 at 15:59:50 from (64.112.222.43):
I have never felt a real need to rant and vent on this forum until today. My wife's 2008 Pontiac G6 needed to go to a dealer for a safety recall repair. We elected to go to a different dealer as the dealership where the car was purchased treated my wife badly from day one and the car never went back after the first year. Also one keyless remote has not worked well for a year and in the second remote the battery clip has broken off from the circuit board. When she bought the car she asked if these were a problem and was told no, but don't lose it as a replacement is about $50. To look at this problem was part of the appointment, got told there was no fixing as they did not work, already knew both did not work and I had told then one had a broken battery holder clip. Next we were told a new ones are about $120 apiece, my wife nearly exploded and told them the price she was told in 2008. I said we would buy one and about 40 minutes later a lady came to the waiting room and told us the car was fixed and the bill was a $153.96 We paid the bill and left as I did not feel like fighting with them, we should have been told about the add on charges and the total would be over $150, not $120 Remote $119.30 Labor $25.00 ? for what $2.50 Repair order processing fee Tax $7.16 This I expected Total $153.96
It is the principal of the whole thing and being ripped off, I have enough money to pay the bill, GM has a short memory that my money and every one else on this forum bailed them out.
I was hoping to fine a good dealership for future new cars and to get the 5% credit from my GM credit card, guess not. My plain work Ford XL F150 pickup looks better all the time and I have had no problems with the Ford dealer. The GM dealer got there money today, but will get nothing in the future. The car has some routine maintanace due soon and I will take it the trusted local independent garage. Over $150 for a poorly made short life remote is the final straw for an unhappy relationship with GM and for the first time in my life I might at least look at brands besides the Big Three. Thanks for listening.
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