Posted by bob in SD on May 04, 2013 at 20:38:14 from (75.102.191.177):
Something I should probably know something about, but don't.
The softener is at least 10 years old, was here when I bought the place, and is the first softener I've ever owned.
Last 6 months or so the water has been salty after a refresh, just very briefly first thing in the morning. Once the wife and kids get up (two to three showers later) its fine. A month or so ago I noticed water in the salt pellet tank after a refresh. Pretty sure it was never there before, but I never looked at it when it was working OK and we normally keep it topped off with salt (so the water could be real high in there and I'd just see salt pellets when I look in)
We lost power today, so the timer got messed up and it refreshed this evening. Very salty water at the spigots. I looked and the salt tank is full of water (not very tasty looking water either). It's also a little low on salt, I was letting it get lower so I could inspect the level, and forgot about it till and let it get too low.
I had asked the wife to dig out the book/ operators manual/ brochure that came with it new (the folks we bought the house from left us all of that stuff--good folks) but she's asleep right now and I can't find it.
I siphoned about half the water out of the salt tank (the tank you put the pellets in) before thinking that might not be a good idea. I googled some stuff, but since I don't really know how it's supposed to work I'm not having much luck. It's an "ecowater systems", but I can't tell who made it from what I can see.
Any help on generic "hows this thing sposed to work" would be appreciated, as well as trouble shooting tips. I've helped several friends carry new ones into their basements (not neighbors, people on city or rural water -- I'm on a well). Is this something that most people just replace, or are there basic trouble shooting tips? I'm guessing a valve is plugged up or a pump isn't working, but don't know where to start looking.
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