Horror stories abound. I took an Aerostar minivan in to the Ford dealer- it was overheating. They put in a new thermostat, and did a "cooling system flush" and tried to charge me $160 (this was in 1987, so would have been more like 400 bucks in today's dollars). Turns out they charge their full shop rate for the slosher, while it sits there and sloshes, unattended, for over an hour. Its like having another mechanic, that you don't have to pay! And they charged a half hour for changing a thermostat. After considerable ranting, they said we're putting the old thermostat back in, and told me to beat it. And don't come back.
I went to the auto parts store across the street and bought a thermostat for about 5 bucks, took the rig home, and couldn't make the job last longer than about 7 minutes, even working in slow motion.
And the name of the dealer? Courtesy Ford. Didn't know courteous people were capable of such language!
Wife got a new Camaro in Kentucky when she graduated in 1970- drove it cross country to California. Stopped for gas in some Podunk place in New Mexico, they conned her into a new set of tires. By dismounting one and showing her the tiny cracks on the bead when they bent it backwards, then showing her a new tire, no tiny cracks. They didn't mention that any tire will have the tiny cracks, as soon as you stretch the bead by mounting the tire.
We got new Fords in 1977, at PCA. Boss decided to use local dealer for service. I was the first to go in- $112 for oil change and a new headlight. That was the end of our dealer-service experiment- back to the local independent mechanic, who has always treated everybody right.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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